Privacy Policy

📋 1. Information We Collect

1.1 Account Information

When you create a VizoWatch account, we collect:

• Email address (required for account creation and communication)
• Username (your display name on the platform)
• Password (encrypted and never stored in plain text)
• Profile information (optional: bio, avatar, social media links)

1.2 Campaign & Content Information

When you create campaigns, we collect:

• Content URLs (YouTube, TikTok, X, Instagram, Twitch, Kick links)
• Campaign titles and descriptions
• Selected categories and tags
• Boost level preferences
• Thumbnails and preview images (automatically fetched from platforms)

1.3 Usage & Analytics Data

To improve our service, we collect:

• Platform interactions (campaigns viewed, coins earned, clicks)
• Device information (browser type, operating system, screen resolution)
• IP address and general location (country/region level)
• Session data (login times, pages visited, time spent)
• Referral tracking (if you joined via a referral link)

1.4 Payment Information

For purchases and subscriptions:

• Payment details are processed by secure third-party payment processors (Stripe, PayPal)
• We never store your full credit card numbers or sensitive payment data
• We retain transaction history (purchase amounts, dates, VizoCoins bought)

🎯 2. How We Use Your Information

We use your data to:

2.1 Marketing Communications

We may send you:

• Transactional emails (purchase confirmations, password resets) – these cannot be opted out
• Platform updates (new features, important changes)
• Promotional emails (special offers, referral bonuses) – you can unsubscribe anytime

🔗 3. Information Sharing

3.1 What We Share Publicly

The following information is visible to other VizoWatch users:

• Your username and profile picture
• Your active campaigns (titles, links, thumbnails)
• Campaign categories and platform choices
• Your referral stats (if you choose to display them)

3.2 What We Keep Private

The following information is never shared publicly:

• Your email address
• Payment information
• VizoCoins balance (unless you share it)
• IP address and device information
• Private messages or support tickets

3.3 Third-Party Services

We share limited data with trusted partners:

• Payment Processors (Stripe, PayPal) – for handling transactions
• Analytics Tools (Google Analytics) – for platform improvements
• Email Services (SendGrid, Mailgun) – for sending notifications
• Cloud Hosting (AWS, Cloudflare) – for secure data storage

3.4 Legal Requirements

We may disclose your information if:

• Required by law or legal process
• Necessary to protect our rights or safety
• To investigate fraud or Terms of Service violations
• With your explicit consent

🍪 4. Cookies & Tracking

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and improve your experience.

4.2 Types of Cookies We Use

• Essential Cookies – Required for login, security, and basic functionality
• Preference Cookies – Remember your settings and choices
• Analytics Cookies – Help us understand how users interact with the platform
• Marketing Cookies – Track referral links and campaign effectiveness

4.3 Managing Cookies

You can control cookies through:

• Your browser settings (most browsers allow you to refuse cookies)
• Our cookie consent banner (appears on first visit)
• Privacy settings in your VizoWatch account

🔐 5. Data Security

We take security seriously and implement multiple layers of protection:

5.1 Technical Measures

• Encryption – All data transmitted via HTTPS (SSL/TLS)
• Password Protection – Passwords are hashed using industry-standard algorithms
• Secure Hosting – Data stored on encrypted servers with restricted access
• Regular Backups – Automated backups to prevent data loss
• Firewall Protection – Advanced security systems to block threats

5.2 Access Controls

• Only authorized VizoWatch staff can access user data
• Multi-factor authentication for admin accounts
• Regular security audits and penetration testing
• Immediate revocation of access for former employees

5.3 Breach Notification

👤 6. Your Privacy Rights

You have the following rights regarding your personal data:

6.1 Access & Portability

• View your data – Request a copy of all information we hold about you
• Download your data – Export your campaigns, stats, and transaction history

6.2 Correction & Update

• Update account info – Change email, username, profile details anytime
• Correct errors – Request correction of inaccurate information

6.3 Deletion & Right to Be Forgotten

• Delete account – Permanently remove your account and associated data
• Delete campaigns – Remove individual campaigns from the platform
• Opt-out of marketing – Unsubscribe from promotional emails

6.4 How to Exercise Your Rights

Contact us at support@vizowatch.com with:

• Your registered email address
• Specific request (access, deletion, correction, etc.)
• Verification of identity (for security purposes)

We will respond within 30 days of receiving your request.

🌍 7. International Data Transfers

VizoWatch serves users globally. Your data may be transferred to and stored in countries outside your residence.

7.1 Data Protection Standards

• We comply with GDPR (European Union)
• We comply with CCPA (California, USA)
• We use Standard Contractual Clauses for international transfers

7.2 EU Users

If you’re in the EU, you have additional rights under GDPR:

• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with your local data protection authority

👶 8. Children’s Privacy

If we discover that a child under 18 has created an account:

• The account will be immediately deleted
• All associated data will be removed
• Parents/guardians will be notified if contact information is available

If you believe a child has created an account, please contact us immediately at support@vizowatch.com.

🔄 9. Data Retention

We retain your data as follows:

📝 10. Changes to This Policy

We may update this Privacy Policy to reflect:

• Changes in our data practices
• New features or services
• Legal or regulatory requirements
• User feedback and best practices

10.1 Notification of Changes

When we make significant changes, we will:

• Email you at your registered email address
• Display a banner on the platform for 30 days
• Update the “Last Updated” date at the top of this page